CONTACT US

Our goal here at Sunset Sienna is to serve our customers first. If you have any questions or concerns please fill out our online form or Email us at sales@sunsetsienna.com

Website Customer Service Hours
Monday -Friday 9am-5pm

 

OUR RETURN POLICY

Thank you for shopping at Sunset Sienna!

If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. The tag must be attached.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.